Frequently Asked Questions
Helpful answers on our products, policies and process.
Edarrow is a transparent resource for families making an educated decision about higher education. Our FAQs are here for you.
Under ConstructionSome of what follows describes reports we are still building. Admissions Reports now compare SAT or ACT scores and include Excel. The Financial Aid Report cannot be purchased while its checkout is updated. Target Reports now include ten schools.
About Edarrow
What is Edarrow?
We’re an independent college-planning service for families. A free tracker and focused reports. Not a college, a ranking, or a placement service.
Who is Edarrow for?
U.S. college-bound students and their families who want a clear plan, or real analysis of fit, cost, programs, or aid.
Do colleges pay us?
No. The tracker is free and families fund optional reports. Colleges cannot pay to appear or influence the analysis.
Do you sell student or family data?
No. We don’t sell your information or hand it to colleges for lead generation. The Privacy Policy explains how we use it.
Free College Tracker
What do you offer for free?
A workbook with 47 tasks across five stages, milestones, source links, and a 10-school planning matrix.
Is a credit card required for the free tracker?
No. Enter and verify your email to receive it. There is no student intake, card, checkout, or subscription.
Can I use the tracker in Google Sheets or Excel?
Download an Excel workbook. A Sheets export isn’t available yet.
Does the free tracker recommend colleges?
No. It organizes your tasks and research. Recommendations and analysis come with a paid report.
Why does the free tracker require email verification?
Verification confirms that we are delivering the tracker to the right address. It is transactional and does not enroll you in marketing.
Target Report
What is included in the Target Report?
Ten schools — two reach, six target, two likely by default — up to three named by you, each analyzed against all four questions. Interactive report plus PDF. Five revisions within one year of initial report delivery.
How do you evaluate colleges?
We compare your student’s profile against what each school reports, holding the four questions separate. The methodology explains every input. Read the full methodology.
How does a report complement our school counselor?
Our reports organize college evidence around your family’s questions. Use them alongside your counselor’s guidance on courses, applications, and your school’s process.
Do you guarantee admission, aid, or career outcomes?
No. Reports are decision support—not admission, aid, cost, or career guarantees.
Profile, price, and delivery
How long does the student profile take?
About 15 minutes. It covers academics, interests, campus preferences, budget, and borrowing comfort.
When are free tools enough?
Use the free tracker and public resources when you need to organize tasks and research colleges yourself. Choose a paid report when you want analysis of a specific college decision.
What if our student has no SAT or ACT scores?
Start with the free tracker. You can complete the intake without test scores, but the Admissions Report requires SAT or ACT scores before purchase.
What if our student has not chosen a major?
Start with the free tracker and explore interests in the intake. The Major Report requires one defined major; choose it once you know which program you want to research.
How much does Edarrow cost?
The tracker is free. One-time reports: $49 for one school, $99 for a major, budget or admissions scan, $149 for financial aid (not yet available), $349 for the Target Report.
When will the report arrive?
After payment, Edarrow keeps you on a secure progress screen and opens the family portal automatically as soon as the report passes its release checks. We also email a backup access link. Complex data issues can take longer and are flagged for support.
How do counselor referral codes work?
Enter an eligible code at checkout. Any price adjustment appears before payment.
Data and privacy
Which public data sources do you use?
IPEDS, College Scorecard, and BLS Occupational Employment and Wage Statistics. Reports show source dates and missing values.
Why can published college numbers differ?
Sources can use different years, student groups, program levels, and definitions.
Is average net price our expected bill?
No. It is group-level context. Use the college’s calculator for an estimate and its aid offer for the family-specific amount.
How can we request access, correction, or deletion?
Use the report privacy controls, or email support@getedarrow.com. The Privacy Policy explains available requests.